Shipping policy

At Eliteliv, we are committed to providing a transparent and reliable delivery experience for all our customers. Please review the following information regarding our shipping procedures.

1. Shipping Destination & Taxes
We currently ship only to the contiguous United States (the 48 contiguous states). All prices on our website are final and include all applicable taxes. You will see the total cost before you complete your purchase, with no hidden charges.

2. Order Processing & Confirmation
After you place an order, you will receive an order confirmation email. Your order will then be processed and prepared for shipment within 1-3 business days. Orders are not processed on weekends or holidays.

3. Shipping Methods, Costs & Carrier

Shipping Costs:

Orders from $0.00 to $38.99: $5.00 Standard Shipping

Orders of $39.00 and above: FREE Standard Shipping

Carrier: We partner with reliable carriers such as USPS, UPS, and FedEx to deliver your orders. The specific carrier is chosen at our discretion to ensure the best service.

4. Delivery Time & Process

Transit Time: After your order ships, delivery typically takes 6-8 business days.

Please Note: This is an estimate and not a guaranteed delivery date. Actual times may vary due to carrier schedules, your location, and other factors outside our control.

Signature Requirement: For your security, some deliveries may require a signature for release. The recipient's name must match the order information.

5. Special Delivery Conditions
Additional handling fees may apply to addresses with sharp turns, narrow driveways, long gravel paths, gated communities, or buildings requiring front desk reception. Please contact us before ordering if your address fits these conditions to confirm any potential fees.

6. Inspecting Your Delivery & Damaged Goods
To protect your purchase, we strongly recommend you:

Inspect all items and packaging in the presence of the delivery driver.

If you see visible damage, write "Damaged upon arrival" on the delivery receipt.

If items are severely damaged or incorrect and the driver permits:

Take photos of the damage.

Refuse the delivery.

If the driver does not allow time for inspection, write "Driver refused inspection" on the receipt.

7. Contact Us
If you have any questions about shipping, please contact us:

Email: info@eliteliv.shop

Phone: +1 (773) 386-6222

Address: 1318 West Hood Avenue, Chicago, IL 60660, United States